Threat model
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Bad retrieval or missing context
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Unsafe tool calls
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Overconfident answers
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Leaks of PII or secrets
Guardrail checklist
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Retrieval tests for top 20 intents
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Tool allow list and default deny
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Max token limits and safe prompts
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Redaction of PII in logs
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Fallback to templates when confidence is low
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Rollback switch that can be toggled by non engineers
Evals
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Build a small but trusted set of questions and expected outputs
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Score answers by correctness, safety, and action success
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Run evals on every change and publish the delta
Observability
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Log input, retrieved chunks, tool calls, and outputs
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Tag with correlation ids
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Store only what you need for debugging
Human in the loop
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Route uncertain cases to a human queue
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Give the human a one click accept or fix flow
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Feed corrections back into the next daily loop
Compliance basics
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Least privilege keys
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Data stays in your systems
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Delete test data on close of sprint
Start a 14 Day Agent Sprint and get a safe agent with a rollback switch and clear evals.